We don't know how to deal with rumors because anyone can make anything up on the internet. We create our own echo chambers. We tend to only communicate with people that we agree with. Online discussions quickly descend into angry mobs. It became really hard to change our opinions. Because of the speed and brevity of social media, we are forced to jump to conclusions and write sharp opinions in 140 characters about complex world affairs. Social media experiences are designed in a way that favors broadcasting over engagements, posts over dissussions, and shallow comments over deep conversation.
In the future we will want to liberate the internet and here's how.
Host conversations that promote mutual understanding and hopefully change minds. We also need to focus on quality: What is more important: The total number of readers of a post you write or who are the people who have impact the read what you write. Reward people for reading for reading and responding to views that disagree with? Make it socially acceptable that we change our minds. Finally we should fact-check widely spread online information, and reward people who take part.
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